HealthPlanUSA Privacy Policy

Safeguarding your privacy OnLine is important to HealthPlanUSA. Please read through the following privacy statement to fully understand how personal information will be treated. Questions regarding our privacy policy should be directed to the HealthPlanUSA Administrator.

HealthPlanUSA privacy policy is subjected to change in future.

Newsletters & Email to You

During registration and at various times as you use HealthPlanUSA, you will be given the option of receiving recurring informational/promotional newsletters via email from HealthPlanUSA and/or directly from third parties. These emails will be of a general nature and will not disclose your unique health characteristics. At the time you sign up for our email newsletters or any time thereafter, you can choose to Opt-out of receiving additional promotional email from HealthPlanUSA.

In order to subscribe to such newsletters via email, we need your contact information, such as name and email address. You can unsubscribe from the newsletters by simply clicking on the “unsubscribe” link on our website, You will then be unsubscribed from that newsletter within three to five business days. You may also unsubscribe or change any of your email preferences by clicking on the applicable links in your email newsletter or by changing your profile within HealthPlanUSA. If you are experiencing difficulties with our automated unsubscribe service, you can email HealthPlanUSA Customer Service at and HealthPlanUSA will unsubscribe you from that newsletter in three to five business days.

When you use HealthPlanUSA “Email a Friend”, HealthPlanUSA emails the article or other content you designate to your friend’s email address and lists your email address as the sender. HealthPlanUSA uses the friend’s email address for the purpose of sending your friend the email you requested. While we store both email addresses, we may use them from time to time for promotional purposes unless you tell us otherwise.

User names

A username or user ID is used to gain access to a computer system or program. Usernames, and often passwords, are required in shared systems, such as the Internet. In most such systems, users can choose their own usernames and passwords.

A username may also be required to access some bulletin board and onLine services.

Information Collected:

HealthPlanUSA collects user information with or without the direct knowledge of the user. In addition to the information entered by the user, the IP address, Machine Type, Browser Type and Access Time will be collected.

Even if you do not register with HealthPlanUSA, we collect Non-Personal Information about your use of our website, special promotions and newsletters.

Email You Send to HealthPlanUSA

This Privacy Policy does not protect you when you send content, business information, ideas, concepts or inventions to HealthPlanUSA by email. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them in an email to HealthPlanUSA. We try to answer every email within five days, but are not always able to do so.

Message Boards and other Public Forums

As a service to our users, HealthPlanUSA features a message board, and may use other public forums where users with similar interests or medical conditions can share information and support one another or where users can post questions for experts to answer.

Any information shared (including Personally Identifiable and Personal Health Information) that you reveal on a message board posting or onLine discussion is by design open to the public and is not a private, secure service. You should think carefully before disclosing any Personally Identifiable or Personal Health Information in any public forum. What you have written may be seen, disclosed to or collected by third parties and may be used by others in ways we are unable to control or predict, including to contact you for unauthorized purposes.

Subscription Services

From time to time, HealthPlanUSA offers users the opportunity to register for paid subscription services. Each subscription service has its own Service Agreement that governs your use of the service and the information we collect to provide the service, including your credit card information. The Service Agreement will be disclosed to you at the time of registration for that subscription service.


We are committed to protecting the privacy of children. Neither HealthPlanUSA nor any of its services are designed or intended to attract children under the age of 13. We do not collect Personally Identifiable Information from any person we actually know is under the age of 13. A parent or guardian, however, may use HealthPlanUSA home page and archives for a minor. The parent or guardian is solely responsible for providing supervision of the minor’s use of HealthPlanUSA. The parent or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through HealthPlanUSA for the minor.

Market Research

From time to time the HealthPlanUSA market research department, or its operations contractors acting on its behalf, conducts onLine research surveys in order to gather feedback about our site, our sponsors and opinions on important healthcare issues, through email invitations, pop-up surveys and onLine focus groups.

When participating in a survey, we may ask you to submit Personally Identifiable Information. This Personally Identifiable Information is used for research purposes, and is not used for sales solicitations. When a survey is sponsored by a third party, Aggregate Information of the survey results is reported to the sponsor. Personally Identifiable Information collected through market research will only be used by HealthPlanUSA and its operations contractors and will not be given or sold to a third party without your consent. While this site is not intended for anyone under the age of 13, for market research surveys we will not knowingly accept survey responses from or conduct interviews with any person under the age of 18.

Disclosure of Your Information

Except as set forth in this Privacy Policy or as specifically agreed to by you, HealthPlanUSA will exercise commercially reasonable efforts not to disclose any Personally Identifiable Information it gathers from you on our website; provided, however, HealthPlanUSA will not be responsible for and you release HealthPlanUSA from all claims of losses and damages for any and all disclosures. Subject to the last preceding sentence, we will only release Personally Identifiable Information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as a physical threat to you or others. In the event that we are legally compelled to disclose your Personally Identifiable Information to a third party, we will attempt to notify you unless doing so would violate the law or court order.

Updating Your Personally Identifiable Information

HealthPlanUSA tools that collect and store self-reported data allow you to correct, update or review information you have submitted by going back to the specific tool, logging-in and making the desired changes.

Limitations on Removing or Changing Information

Upon your request, we will delete your Personally Identifiable Information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to HealthPlanUSA from our servers.

Changes to this Privacy Policy

Material changes to the Privacy Policy may be made from time to time and such changes will be reflected by restating the Privacy Policy on this website You are responsible for checking this web site for any changes in the Privacy Policy. Your continued use of the HealthPlanUSA website will indicate acceptance of the changes. You may of course choose to Opt-out of continuing to use the website. Please exit the site immediately if you do not agree to the terms of this Privacy Policy or any revised policy.