10. Wisdom in HealthCare: One has to have joy in work to get productivity & quality

by admin on 08/12/2019 1:49 AM

All quotes by Russell L. Ackoff

It is far better to do the right thing wrong than to do the wrong thing right.

Successful problem solving requires finding the right solution to the right problem. We fail more often because we solve the wrong problem than because we get the wrong solution to the right problem.

If there isn’t joy in work, you won’t get productivity, and you won’t get quality.

The end of one problem may be the beginning of another.

Managers who don’t know how to measure what they want settle for wanting what they can measure.


Health Care has to be Patient Centered under a Physician’s Direction.


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